Frequently Asked Questions

 

How can I contact Hometowne Sports Pittsburgh?

You can call us at (412) 471-7280 or email us at htsports@htspittsburgh.com.

Is the item that I wish to order in stock?

Please call our stores to get item availability if you are looking to purchase item in store.

If an item is in our stock, it will ship in 1-3 business days. This 1-3 business day time period reflects the amount of time it takes to get the item to our warehouse, package it, and ship it. It will generally only take the full 3 business day time period during peak ordering times; most of our orders ship out in 24-48 hours. Once this is completed, the shipping method you chose will take affect.

Due to the large selection of merchandise that we carry, it is impossible to guarantee 100% availability of all the products that we sell. If an item that you’ve ordered is out of stock or has to be backordered, you will be notified by email promptly.

 

Can you send me a print catalog?

Since the availability of the items we carry changes so frequently, we do not offer a print catalog. Every product we carry that has the ability to be shipped should be listed on our website. If you have specific questions about an item or are wary of purchasing online, we would be more than happy to take your order over the phone by calling (412) 471-7280

 

Can I place my order by phone?

If you would like to place an order over the phone, please call us at (412) 471-7280 and we would be more than happy to help you out. In order to ensure a smooth order process, please have the style numbers of the items you are looking to purchase.

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